4 Managed Services

Why Managed Services?

Scaling networks for a smart building takes significant coordination, manpower and new equipment. It can be a huge cost for any company, and it can often take an IT team’s focus away from other important functions. Managed services can help you expand or upgrade systems when you need, without having to hire and train employees you won’t necessarily need later on. It can also make your IT expenses more predictable, with the provision of neatly packaged costs which are paid on an annual or monthly basis. Eliminating unexpected expenses that so quickly drain your budget – all by taking a preventative and proactive approach to your security.

Through our range of Managed Services, we can help your business to stay flexible when it comes to resources. We can accommodate swift changes that your in-house team might not be able to respond to as efficiently due to what’s already on their plate as well as minimising the requirement for downtime.

We work hard to become an extension of your team, promoting a positive cyber-secure culture across the board. Through our unique specialisms, we can fill any gaps in your team’s current expertise to ensure your OT and IT environments remain protected at all times.

Our Managed Services:

Security Operations
Centre (SOC)
Network Operations
Centre (NOC)
Building Operations
Centre (BOC)

What is a Security Operations Centre (SOC)?

A Security Operations Centre (SOC) is a central hub for the IT/OT cybersecurity of a business. It overlooks and monitors the information systems that a business relies on to function every day, such as its servers, networks, databases, website or data centres. The SOC acts as a cyber secure command centre, ensuring a business can fulfil these functions efficiently, but above all, securely.

Who works in a SOC?

A SOC is run by a team of personnel who all play crucial roles in securing a business’s information through systems infrastructure. A SOC Team will usually include cybersecurity professionals, security analysts, engineers, developers and a SOC Manager who is responsible for the team’s collective output.

Why is a SOC important?

The roles of a SOC are categorised into three areas: preparation, planning and prevention. A SOC works 24/7, 365 days to proactively identify and defend against real-time cybersecurity threats. By analysing these threats, a SOC can understand the risks the businesses pose. A SOC will also oversee routine maintenance to ensure the information systems remain compliant with all necessary regulations.

Why don’t all businesses have SOCs?

The main barrier to businesses investing in a SOC is cost. The physical hardware and the necessary software are expensive for businesses and the average salary for qualified cybersecurity professionals is often extremely high. The cybersecurity workforce gap is growing. As of 2025, there are an estimated 4.8 million unfilled cybersecurity positions globally. Despite a year-on-year workforce growth of ~12-13%, the rapid pace of digital transformation, increased regulation, and evolving threat vectors mean that demand still outstrips supply.

How can Juberi help my business?

Businesses are commonly outsourcing SOC operations to a third party as it became apparent that a SOC didn’t have to have a physical location within the four walls of a business, but more a responsive team of qualified professionals on hand to meet the business needs. Juberi’s managed services take away the infrastructure costs, training requirements and salary demands that come with setting up a SOC. We’re able to pull decades of experience to bring together our expertise in cybersecurity, Internet of Things (IoT) and information systems strategy to seamlessly integrate into your business processes with a cost-effective solution.

What is a Network Operations Centre (NOC)?

A Network Operations Centre (NOC) is a central hub for businesses where Information Technology (IT) teams can continuously monitor the performance and health of their network. The NOC ensures any network disruptions or failures are quickly identified and remedied to ensure minimal impact on routine business activity.

Who works in a NOC?

A NOC is run by network engineers and IT professionals who manage and track endpoints. Due to the nature of network infrastructure, the engineer’s expertise may range from physical infrastructure and equipment such as wiring and servers to wireless systems and smart devices.

Why is a NOC important?

A NOC will generally be on hand 24/7, 365 days to ensure a business can maintain optimal network performance and availability. A NOC will monitor systems and devices in three categories: computers, telecommunications and satellites ensuring they maintain full visibility of their respective networks making it easier to resolve issues as they emerge. The NOC plays a critical role in reinforcing a positive experience for customers using your business.

Does my business need a NOC, SOC or both?

A NOC will generally be on hand 24/7, 365 days to ensure a business can maintain optimal network performance and availability. A NOC will monitor systems and devices in three categories: computers, telecoms and satellites ensuring they maintain full visibility of their respective networks making it easier to resolve issues as they emerge. The NOC plays a critical role in reinforcing a positive experience for customers using your business. Today’s businesses may have offices around the globe or a workforce that works remotely. These factors increase the likelihood of network problems, with even minor issues having the potential to cause downtime.

How can Juberi help my business?

The SOC and the NOC have the same primary objective, but the way they individually work will vary based on the needs of a business. If your business requires somebody to watch over its IT infrastructure, and a network outage presents a critical vulnerability you likely need a NOC. If however your business only requires support dealing with major disruptions such as viruses or firewall breaches, you may only need a SOC.

What is a Building Operations Centre (BOC)?

A Building Operations Centre (BOC) is like a NOC, but instead of focusing on network performance, it focuses on building performance. More than just monitoring, a BOC becomes the central command hub for everything that makes your building safe, sustainable, and efficient. It integrates all Smart Building operations into one streamlined system, allowing you to protect your people, optimise performance, and stay on track with your sustainability targets.

Why is a BOC so important?

The primary objective of a BOC is to proactively manage a wide range of building operations. By continuously monitoring assets through IoT devices, Building Automation Systems, and utility smart meters, the BOC provides real-time visibility into both security and efficiency.

This holistic approach helps businesses:

  • Strengthen security by monitoring and protecting all building systems from one place.
  • Achieve sustainability goals by tracking, managing, and optimising energy use and carbon reduction measures.
  • Improve efficiency by lowering operational costs, reducing waste, and minimising downtime.
  • Future-proof operations by creating resilience, ensuring compliance, and adapting to evolving demands.

By analysing live and historical data, the BOC doesn’t just report, it predicts. It enables smarter decision-making, identifies issues before they escalate, and allows operations to be controlled, optimised, and automated. If failures occur, the BOC forms the foundation of reactive processes like alarm handling and incident management – keeping your business both secure and sustainable.

Does my business need a BOC?

Yes, if you want to future-proof your building. A BOC provides real-time insights and access to technologies and expertise that deliver a measurable competitive advantage. In a world where data drives resilience and continuity, analytics must go beyond information to enable optimisation, moving from hindsight to insight to foresight.

With a BOC, your building becomes smarter, safer, greener, and more resilient, helping you hit sustainability targets today while preparing you for the challenges of tomorrow.

Have a Question?

If you have a question about cyber security of energy storage facilities, please either give us a call on 0203 8244019 or fill out the form below and one of our team will get back to you as soon as possible.